Commercial Casualty Audit Expertise at a Higher Level


Workers' Compensation Appeals Assistance  

Policyholders that question the accuracy or fairness of the rules or classification codes applied to their insurance policies can often resolve concerns with agency or carrier assistance.  Unfortunately, the technical complexity of some of these matters creates many opportunities for oversights, mistakes, and differences of opinion.

PAC's dispute resolution services are usually able to catch what others miss and may present new options that others haven't even considered.  In the event that PAC isn't able to present a solution that achieves the desired results, PAC can help policyholders to obtain an objective and binding third party determination through available state-approved appeals programs.

Appeals processes vary by state, but this often starts with the development of a written document explaining the reason(s) for the appeal.  Most appeals processes have been established to provide further consideration in the areas of:

            - Classification code assignment
            - Application of insurance manual rules
            - Experience mod factor calculation

A formal hearing may be later held before a committee of business and insurance industry representatives in order to reach a final ruling.

PAC will work closely with the policyholder to explain the process, develop an effective appeals document, and can even attend the hearing to discuss the technical issues if necessary.  Contact PAC today and see how we might be able to help you with your particular situation.